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SERVICES WE OFFER SMALL BUSINESSES
(within the USA)
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Administrative Support:
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Email management
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Calendar management
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Data entry
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Document preparation and formatting
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File organization
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Customer Support:
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Responding to customer inquiries via email, chat, or phone
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Managing customer support tickets
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Handling basic customer complaints or issues
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Providing information about products or services
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Scheduling and Appointment Management:
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Scheduling appointments and meetings
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Coordinating calendars for multiple team members
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Sending reminders for upcoming appointments
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Social Media Management (services are through www.ahfirstclickdesigns.com) :
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Creating and scheduling social media posts
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Responding to comments and messages on social media platforms
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Monitoring social media analytics
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Content Creation:
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Writing blog posts, articles, or newsletters
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Creating graphics or visual content for social media
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Editing and proofreading content
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Research:
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Conducting market research
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Gathering information for presentations or reports
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Compiling data for business development purposes
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Travel Arrangements:
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Booking flights, hotels, and transportation
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Creating travel itineraries
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Managing travel expenses
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Bookkeeping and Accounting Support:
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Invoicing clients
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Tracking expenses
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Reconciling bank statements
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Assisting with basic financial reporting
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Website Maintenance:
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Updating website content
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Adding new products or services to an online store
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Monitoring website performance and analytics
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SERVICES WE OFFER FOR PRIVATE PRACTICES (within the USA)
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Appointment Scheduling:
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Managing therapists' calendars
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Scheduling client appointments
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Sending appointment reminders to clients
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Client Communication:
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Responding to client inquiries via email or phone
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Following up with clients regarding missed appointments or rescheduling
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Handling basic client questions or concerns
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Intake Process Assistance:
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Collecting and organizing new client intake forms
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Verifying insurance information and eligibility
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Coordinating initial appointments for new clients
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Billing and Invoicing:
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Generating and sending invoices to clients
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Processing payments and reconciling accounts
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Following up on outstanding balances or late payments
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Insurance Claims Processing:
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Submitting insurance claims on behalf of clients
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Following up with insurance companies on claim status
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Resolving any billing discrepancies or denials
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Documentation Support:
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Transcribing therapy session notes
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Organizing and filing client records in compliance with confidentiality regulations
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Assisting with electronic medical record (EMR) management
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Marketing Support (services are through www.ahfirstclickdesigns.com):
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Managing social media accounts and posting relevant content
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Assisting with website updates and maintenance
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Creating and distributing newsletters or promotional materials
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Teletherapy Support:
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Assisting with the setup and troubleshooting of teletherapy platforms
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Scheduling and coordinating virtual therapy sessions
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Providing technical support to clients during teletherapy sessions
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Administrative Tasks:
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Managing general office administrative tasks, such as email management and file organization
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Assisting with ordering office supplies or equipment
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Coordinating with other healthcare providers or referral sources as needed
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